Terms of Use

Last updated

These terms apply when you use carq.io, join the CarQ waitlist or request a CarQ vehicle report. By using the website you agree to them. How we handle your personal data is set out in our Privacy Policy.

About CarQ and this website

CarQ is preparing to launch a service that looks after a car for its owner. This website describes what we are building. Until launch, the services it describes are not yet available, and what we launch, where and when may differ from what the website describes.

The sample conversations, car profiles, prices, figures and schedules on the website are illustrations. They are not quotes, advice or a promise of a particular result.

The waitlist

Joining the waitlist is free and does not commit you to anything. It also does not oblige us to launch in your city, by a particular date, or to offer you a place.

We will use the details you give us only as the Privacy Policy describes. You can leave the waitlist at any time by writing to support@carq.io. Please sign up only with an email address that you are entitled to use.

Using the website

You may use the website for your own, lawful purposes. Please do not:

  • use it in a way that breaks the law or the rights of others;
  • try to gain unauthorised access to it, interfere with how it works, or overload it;
  • sign other people up to the waitlist or submit false details;
  • copy or scrape it with automated tools.

We may suspend or block access for anyone who misuses the website.

The website’s content, design, name and logo belong to CarQ or its licensors. You may not reuse them without our written permission, except to share a link to the website.

CarQ vehicle reports

These terms apply to anyone who requests a CarQ vehicle history report or inspection:

  • All report requests may go through a review process and are accepted at CarQ’s sole discretion.
  • A comprehensive report (CarQ Premium) takes about 24–36 hours if requested within business hours, and a basic report (CarQ Express) less than 60 minutes.
  • Reports are based on information supplied to CarQ by our partners, including offline sources, and may lag by 10–20 days, so recent service work may not appear.
  • Reports reflect service history recorded by authorised service centres. Work carried out elsewhere will not appear.
  • While we try to make sure the information in a report is accurate, a report is not a substitute for your own checks of the car. Do not rely on it alone to decide whether to buy, sell or enter into any other agreement. You are responsible for verifying the car before concluding a sale.
  • Anyone who requests a report accepts these terms in full.

Our responsibility

We provide the website and its content as they are, for information. We try to keep them accurate and available but do not promise that they will always be complete, current or uninterrupted.

To the extent the law allows, CarQ is not liable for any indirect or consequential loss arising from your use of the website or reliance on its content. Nothing in these terms limits any right you have under law that cannot be excluded, including under the Consumer Protection Act, 2019.

Changes to these terms

We may update these terms, for example when we launch new services. We will change the date at the top when we do. Changes apply from that date; if you keep using the website after that, the updated terms apply.

Law and disputes

These terms are governed by the laws of India. Any dispute arising from them or from your use of the website is subject to the exclusive jurisdiction of the courts in Bengaluru.

Contact

Questions about these terms: support@carq.io.